Complaints & concerns
Raise the issue in the right operating queue.
Use this pathway for privacy, accessibility, relationship claims, public corrections, project safety or an unresolved operating matter.
What to include
Enough information to identify and assess the matter.
- Your name and a safe way to respond.
- The page, asset, project or reference involved.
- What happened, when and what resolution you seek.
- Whether the matter involves privacy, safety or urgent harm.
Submission pathway
Use the relevant existing project or asset contact and retain your written record. A dedicated public complaints channel should be added only after its accountable owner, security controls and response process are approved.
View contact pathsFor an immediate threat to life or safety in Australia, contact emergency services on 000. This website is not an emergency service.